Shipping policy

Yes — for Shipping, I'd replace the existing wording with this cleaner version. It keeps your current prices and service but removes the problematic “we cannot be held liable” wording.

Shipping & Delivery

We aim to dispatch orders promptly and offer straightforward UK delivery across our range.

UK Standard Delivery

Standard delivery: £3.95

FREE standard delivery on orders over £50.00.

Orders may be sent using Royal Mail, Evri, Yodel or DPD, depending on the size, weight and destination of your order.

We aim to dispatch orders within 1 working day of receiving your order. Orders are dispatched on working days only.

Orders placed after 3pm may be dispatched on the next working day.

Express Delivery

Express delivery: £6.95

Express orders may be sent using Evri Next Day or DPD Next Day, depending on the order and destination.

Express delivery is available Monday to Friday and is not a guaranteed service unless specifically confirmed by us.

Orders requiring express delivery should be placed before 11am. Orders placed after this time may be dispatched on the following working day.

If you require a particular next-day or time-sensitive delivery service, please contact us before ordering so that we can confirm availability and provide a quote where necessary.

UK Delivery Areas

Our standard delivery charge applies throughout the United Kingdom, including areas served by Royal Mail at the same standard rate.

Where an alternative courier cannot service a particular postcode on the advertised service, we may use Royal Mail or another suitable carrier.

Dispatch & Delivery Times

We will endeavour to dispatch your order within the times stated above. Delivery times quoted are estimates unless we expressly state that a particular service is guaranteed.

Occasionally, circumstances outside our reasonable control may cause a carrier delay. If your order is significantly delayed or appears to have been lost in transit, please contact us and we will investigate with the carrier.

Nothing in this policy affects your statutory rights.

Delivery Address

Please check that your delivery address is correct before completing your order. If you notice an error after ordering, contact us as soon as possible at info@amaralane.co.uk.

We cannot guarantee that an address can be changed once an order has been dispatched.

Damaged or Missing Deliveries

If your parcel arrives damaged, an item is missing, or you receive the wrong item, please contact us as soon as possible at info@amaralane.co.uk with your order details. Photographs of the parcel and item may help us resolve the issue more quickly.

Contact Us

If you have a question about delivery, please contact:

AMARA LANE LTD
Trading as Amara Lane Garden & Home
Email: info@amaralane.co.uk
Registered Office: 17 Weavers Close, Dursley, Gloucestershire, GL11 4LR, United Kingdom
Company No. 17400817